FAQ

What is a Peer?
A peer is a Therapeer community member who participates in several Support Rooms. A peer supports others who are coping with various life challenges many of...
Thu, May 30, 2019 at 9:48 PM
What is a Host?
A host is a Therapeer community member who is seeking to discuss burdening issues with fellow Therapeer members who are experienced with these issues. A hos...
Thu, May 30, 2019 at 9:51 PM
What are kudos?
Kudos are bonus points you can earn for participating and engaging in Support Rooms as a peer. Once your Kudos balance reaches 1000, you can open your very ...
Mon, Dec 23, 2019 at 9:47 AM
What is the difference between 'Support Rooms' and 'Sessions' screens?
The Support Rooms screen is a live, real-time feed of Support Rooms that are currently open and are active within the app. The Sessions screen contains activ...
Thu, May 30, 2019 at 10:08 PM
One of my peers is behaving inappropriately. What can I do about it?
Therapeer enforces strict community guidelines to provide a safe and friendly environment for you to get the emotional support you need. We have a *zero-tol...
Thu, May 30, 2019 at 10:11 PM
Is Therapeer free of charge?
Joining a Support Room as a peer is free! The more sessions you participate in, the more Kudos you can earn. Once your Kudos balance stands on 1000, you win...
Thu, May 30, 2019 at 10:12 PM
What is Therapeer all about?
Therapeer is a mobile app where you can either assist community members in need, or be assisted by a private support team to alleviate your emotional pain. ...
Mon, Aug 12, 2019 at 10:36 AM
Are minors allowed on Therpeer?
Minors under the age of 18 aren't allowed on Therapeer.  Please use the 'Report a problem' option within the chat to report any underage use...
Thu, Nov 28, 2019 at 5:44 PM
What should I do if a community member is in crisis?
When a Host (or a Peer) may be a harm to themselves or others, you might not know what to do. It's important to understand that Therapeer is not a subs...
Tue, Mar 3, 2020 at 1:10 PM