Your account

Folder for adding Your account articles

Changing account details
Update your account details like name, email address, phone number or address, anytime by following these steps: Select account details from the menu b...
Mon, Apr 13, 2020 at 6:09 PM
Why can't I join certain Support Rooms?
Therapeer’s real-time matching algorithm is based on dynamic case-by-case criteria, which is determined by the host’s personal preferences and the topic be...
Thu, May 30, 2019 at 10:04 PM
How do I create my private Support Room?
All you need to do is navigate to ‘My Room’, let us know what your room will be about, and set your peer preferences per your needs. Please note - in order ...
Thu, May 30, 2019 at 10:05 PM
How can I earn credit?
Credit can be earned either by participating in several Support Rooms as a peer and reaching 1000 Kudos, or by purchasing one for $19.99.
Thu, May 30, 2019 at 10:05 PM
How can I see Support Rooms I previously participated in as a peer?
To see Support Rooms you were a peer in, simply tap on ‘Sessions’. Under ‘History’, you’ll find every room you once participated in. Tapping on a room will ...
Thu, May 30, 2019 at 10:17 PM
How to deactivate your Therapeer account
You can deactivate your account in one of the following ways: The easiest way is to log out of the app and uninstall it from your device. This way you...
Sun, Jun 21, 2020 at 5:58 PM